Monthly Archives: July 2012

Business Leaders: Get an IT Governance Audit Before Tackling Your Next Corporate Project

–          By Andréa Nadeau, Business Analyst, Tango Technology Group

The Project Management Institute (PMI) runs an annual global survey of project management leaders and practitioners called the Pulse of the Profession.  Last year, participants reported that 36% of projects failed to meet their original goals and business intent. These participants went on to report that when a project gets labeled as a failure, its budget is cut by one third.

This is especially problematic given that project support and maintenance costs kick-in post deployment. Suddenly, a project manager can find herself left with a third of her original budget to fix what went wrong, while responding to client requests for enhancements.

Turning to IT for Leadership & Structure

The IT Department can provide leadership and structure to systems and processes that help organizations attain strategic goals and objectives.

When your next corporate project kicks-off, it’s likely that IT will be involved, given that most business activities require at least one of their services – from hosting and development to workflow process automation.

Assessing Whether IT Can Deliver

Odds are good that IT’s deliverables will require a sizable portion of your budget, and their tasks will represent a significant amount of burn time within your project’s schedule. Depending the IT Department’s workload and available resources, you may be concerned about its capacity to deliver on time, on budget and in scope.  If that’s the case, it’s time to perform an IT governance audit.

An IT governance audit will provide you with an assessment of your organization’s IT leadership and high-level IT activities. You’ll acquire a better understanding of:

  • IT’s corporate structure and leadership
  • Current capacity levels, ongoing and upcoming projects
  • The project management framework that will be applied to your tasks and deliverables
  • The effectiveness and efficiency of how existing systems and processes are being managed
  • Performance measurement, compliance and quality management practices

While you may have a sense of the corporate risk appetite, an IT governance audit will point out the project delivery, operations and service delivery risks. You can’t afford not to understand the risks associated with owning, operating and adapting technology to fit your operations.

Embrace IT governance, mitigate your risks, and your project will be a success!

Contact us at Tango Technology Group to schedule an IT Governance Audit.

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Can a Small/Mid-Size Enterprise Afford IT Strategy?

Among other insights, a Deloitte Consulting survey of the perception of CIOs found that less than half of IT executives view their CIO as a strategist. And, only 10% of IT executives view their Chief Information Officers (CIOs) as a “revolutionary” who does things like uncovers new markets and revenue streams, translates IT for business, and interacts with C-level executives.

These are the kinds of expectations placed on CIOs today. They are being asked to contribute at the boardroom table and to the business’ bottom line. This is happening in companies of all sizes – and it’s just as relevant to expect IT to contribute to business strategy in a small- or mid-sized enterprise (SME).

IT Strategy for the SME

An SME is not likely in the position of being able to support a CIO function and organization. (Refer to this cost model for an IT department). In reality, a full-time CIO is probably not necessary for such companies, either – but IT strategy likely is. Very few businesses today are able to operate effectively without significant support of information technology. And we’re not just talking about PCs, laptops and a website!

An IT strategy is critical if your organization has any of these goals:

  • Compete in mobile markets
  • Pursue a robust social media strategy
  • Offer products and services via the cloud
  • Become more competitive by reducing costs and increasing operational efficiencies
  • Incorporate deep analytical features into products and services
  • Drive performance through business intelligence and analytics

The Virtual CIO

A virtual CIO is an ideal solution to ensure that an SME can meet goals like those listed above. A vCIO is a business and technology expert who provides CIO-level strategy, guidance and support to an executive team as an outsourced consultant.

Having a vCIO ensures that an organization’s IT strategy is aligned and positioned to help drive the business forward. Just as a Chief Financial Officer bears the responsibility of the finance department’s performance, the vCIO is responsible for ensuring that information technology investments and services also contribute to an organization’s performance.

The profile of an effective CIO is an individual who understands both the technology and the business. The role must create alignment between and company’s technology investments and the business’ strategic goals.

Technology in the Driver’s Seat

More and more, technology is driving new markets and is critical for businesses to succeed today. If your small- or mid-sized enterprise has doubts about whether its IT investments are doing any heavy lifting for the business, talk to us. We offer a vCIO service as well as a complete end-to-end managed IT service offering that makes strategic IT attainable for SMEs.

You can get started today with a Free IT Audit >>