Category Archives: Backup & Recovery

SMEs: Notoriously Unprepared for Disasters

– Dean Tremblay, Partner

A recent survey of 145 professionals responsible for IT security in small- and mid-sized enterprises (SMEs) recently found that 87% of SMBs have inadequate or out of date disaster recovery plans. Another 45% of them don’t enforce security policies.

SMEs are remarkable for operating under many pressures while being one of the major drivers of economic growth today. By keeping a close eye on the bottom line, minimizing overhead and investing in innovation, SMEs have become the providers of some of our favourite products, apps, and necessary services – like accounting, financial assistance, legal advice and more.

Despite all of the things that attract us to purchase from SMEs, we need to be able to trust them. That includes being assured that the data we entrust to them is protected, and that the services we rely on them for will be available even if disaster – such as fire or a data security breach – strikes.

One of the biggest challenges of operating an SME or other small organization is focusing on core competencies while taking care of the myriad non-core necessities – like IT security. Unless an SME is in the IT business, it’s not likely that they’re able to devote the significant resources necessary to staff IT personnel with the expertise or the time to take care of robust IT security, backup and disaster recovery in addition to that day-to-day IT needs of the organization.

That’s where Managed IT Services can help SMEs remain successful, vital contributors to our economies, our lives and our businesses.

As part of our Managed IT service, we at Tango Technology Group offer IT Backup and Disaster Recovery services that are tailored to SMEs. Because we work exclusively with small to mid-size businesses, we understand their pressures and their needs. Our services are designed to give SMEs and their customers peace of mind about the security of financial, marketing, sales, human resources and other business data. And, we do so affordably, with a managed IT service model that provides predictability for the SME budget.

Most importantly, we also work with our clients to review the specific needs of their businesses in order to ensure alignment between the business, its customers and its vital IT infrastructure.

I’d welcome the opportunity to talk to you about protecting your business and your customers from untimely disasters. Contact me at: dtremblay(at)tangotechnologygroup.com.

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2012: How Your Small/Medium Size Business Will Benefit in the Year of the Cloud

– Dean Tremblay, Partner

Information technology think tank, IDC, has made its annual technology predictions for 2012. I’m not surprised that they’re predicting that cloud services will begin to take leadership in the enterprise technology mix.

IDC anticipates that “the strategic focus [will shift] from building infrastructure to the creation of application platforms and ecosystems,” and notes that “the battle for enterprise platform dominance is just getting underway with established players like IBM, Microsoft, and Oracle facing serious challenges from Amazon, Google, Salesforce.com, and VMware.”

Cloud services – whereby IT infrastructure and business applications are delivered from a centralized location rather than from a server farm at your premise (much the way we receive electricity service) – represent a major opportunity for small- and mid-size organizations:

  • They make enterprise-level applications and products more accessible to organizations >500 users
  • They reduce capital expenditure and minimize physical infrastructure (and the specialized human resources needed to maintain it)
  • They support on-demand provisioning of new applications as you need them

As you plan out your business for 2012 and beyond, cloud-based services should absolutely be considered as part of your business (not just your technology) mix. Consider how you can leverage cloud-based applications to improve sales and marketing productivity; to reduce operating costs; to support the rapid roll-out of new products, services and promotions on demand.

Here are just a few examples of how some Tango Technology Group SMB clients are benefitting from cloud-based services:

  • Implementing professional contact relationship management (CRM) without deploying new servers
  • Collaborating enterprise-wide and effectively managing documents without additional capex
  • Communicating more productively through company-wide contact and schedule management without an Exchange server

You can read IDC’s complete technology predictions here – then talk to me about what it all means to your company. I’m always excited to talk to small- and mid-size businesses about how technology should be deployed to deliver serious BUSINESS value. dtremblay(at)tangotechnologygroup.com